Very professional, thorough, detail-oriented, knowledgeable and clean. They care about their clients and about the quality of their work. I would highly recommend them.
This is an outstanding organization and Russell, Jared and his crew are to be highly commended. We had extensive damage from Irma and they responded immediately to ensure my elderly parents could return home. We lost most of the shingles on our roof, had a ceiling collapse and extensive water damage. They brought their own trustworthy crews as well as others from out of state within 24 hours of contact to ensure the work was done right and in a timely manner. They were diligent, professional, well organized and informative every step of the way. I cannot say enough. Five stars are not enough, they rate six.
I dont think I've ever written a 5 star review for a company I didn't end up doing business with, but Russel was awesome! I started some mold remediation work in my home and after realizing the problem was more extensive than I realized, I recognized I needed to get some professional estimates. I called two companies, the first one took a bit of schedule wrangling and wasn't the best experience. They indicated I needed quite a bit of work, and some fairly heavy equipment for my bathroom, and the estimate was a few days later than they promised. The price tag was also pretty high. Then I called Puroclean. Russell came out the same day I called, saw the work I had done and recommended a much simpler course of action that didn't actually need his company. What he said stuck with me: "You can call ten folks and you'll get ten different opinions, all I can tell you is what I'd do if it was my house." It was that perspective that I thought was awesome. I was "ripe for the picking" if he wanted to take advantage of me, but instead he made recommendations based on what he'd do in his own home. While I hope to never need his services ever, if I do, I will definitely call Russell at Puroclean. I would not hesitate to recommend this company to anyone needing their services.
Simply put, I cannot imagine a better water/flood/mold cleaning and restoration service in St. Augustine than PuroClean. The entire team at this company works together seamlessly and with an understanding of urgency and flexibility, very much needed when disasters hit. We had severe hurricane damage from Irma and I just flew in to help my mom get started on the process. I remembered this ordeal well from the year prior when Hurricane Matthew hit. I wasn't that thrilled knowing that the big companies in this field were too booked to even schedule a visit. So I called Russell and he sent out a guy to assess the situation and quote me right then and there. Within a couple hours Meghan emailed me a contract and we were on our way. A few hours later we had a crew removing the carpets and walls, then another crew set up the dehumidifiers and before long we felt like we were seeing the light at the end of the tunnel. On top of everything, we had an emergency with an appliance's water line that started to flood the house on the following SUNDAY....but PuroClean was here within an hour after calling in and cleaned it up, no worries for mom and me. I really do like this team, they're, as I like to say, super sweet.
Russell was a hero! While we were out of town, my teenage daughter had a painting mishap and snapped a pvc pipe inside the second story bathroom at our home. It was Saturday night and Russell was there within 30 minutes. He worked until well after midnight that first night and was at our home every morning for the next 6 days checking on the drying out progress while removing equipment as it wasn't needed. He was also a great resource for us on how to move forward and communicated well with our insurance provider. We are so thankful for Russell and Puroclean.
Puroclean Emergency Restoration Services is a US Laundry based in St Augustine, Florida. Puroclean Emergency Restoration Services is located at 155 International Golf Pkwy, St. Augustine, FL 32095, USA.
Please contact with Puroclean Emergency Restoration Services using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Puroclean Emergency Restoration Services opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Laundry in St Augustine