Horrible customer service and lack of respect for people. I don't like to promote the fact that some people have biases against other ethnicities but my American Latino family were there a half hour before closing and before his sign said the last load can be placed into the machine as well as there were plenty of other people with loads washing and drying when I arrived but still no hospitality.
Instead of lowering our standards to his we politely said goodbye and left.
STAY AWAY. Worst Establishment Ever!!!!
As he looked at my family of four up and down with my 8 year old and 4 year old by our side he then responded by stating that he also wants to leave early today and reserved the right to refuse service to anyone.
Once I arrived I was met by an older man who walked right up to my wife and kids and stated that they will be closing soon. I then politely pointed out to him that we came inside because his sign on the front door clearly posted and visible stated that the last load placed can be put in no later than 8pm and the business will be locked up and shut down by 9:30pm.
Best laundry mat I have ever used. Very Clean.
Clean and we'll laid out. Pricey.
Worst experience ever, I arrived approximately 30 minutes prior to closing(7:30pm) to clean one load of my two children's clothing. I do not live here and had extended my vacation 2 extra days so there were not enough clean clothes for my children.
WARNING!! I try to write good reviews for places because I feel like people tend to only write reviews when something bad happens. However, we dropped our laundry off while on vacation and several pieces of clothing were missing when we got our laundry back. Not cool at all. And the people definitely were not the friendliest. Would not recommend this place at all unless it's a bunch of laundry you don't care if you get back or not. This was not the way we wanted to end our vacation.
Easy to get A LOT of laundry done here in a short period.
This business is a sorry, disgusting, and poorly managed excuse for a business, the owner/operator needs to go back to the hole where he crawled out of.
The Laundry Room is a US Laundry based in St Augustine, Florida. The Laundry Room is located at 405 Anastasia Blvd, St. Augustine, FL 32080, USA.
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