Customer service- we were not greeted upon entering and ignored by 2 of the 3 employees working, I had to ask 3 times before the 3rd employee, who was checking a customer out finally answered me; apparently the other 2, right across the counter from me, were too much in a conversation to pay mind to the customer. I don’t see us visiting this location again.
The chocolate was delicious! The tour was fun you got samplers of there products and got to learn about the history of chocolate and the company. They also gave us a 2 dollar coupon to go towards any purchase we made that day. Bought a bunch of stuff after tour! If you have trouble walking you might want to drive here the sidewalk is heavy cracked in some areas.
Chocolate was great! Customer service not so great. Your is NOT free and we missed it by 5 minutes.
Chocolate- Pricey as most chocolate stores/factories tend to me. My daughter ordered a milk chocolate dolphin on a stick and I ordered a milk chocolate peanut butter cup. Yummy and filling.
Tour was very interesting and the samples helped to decide what to get. Definitely worth the effort. Loved the chocolates and look forward to trying more options next time
Fun run fun tour! The guide was great, and you do get to sample multiple kinds of chocolates. If you are buying chocolate afterwards they give you some pretty decent coupons at the end of the tour.
Very poor customer service on the store. Pretty much their attitude ruined the tour experience. Tour and chocolate great, but pricey. They should offer complimentary water at the end of the tour, I think that’s just common sense. Wouldn’t go back.
Whetstone Chocolates Store And Tasting Tour is a US Cafe based in St Augustine, Florida. Whetstone Chocolates Store And Tasting Tour is located at 139 King St, St. Augustine, FL 32084, USA.
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