I've been going here now for years before they even moved to their new location. I've had many cleanings, and even my wisdom teeth removed from this practice. My family and I have had nothing but problems. They overcharged my mom hundreds of dollars that eventually they ended up paying back. The administrative office lost our insurance information time and time again. Many times the billing was done incorrectly and I was left fronting charges that should've been taken care of. I chose to receive my orthodontic care from another business because of these problems. When I called the office to get my dental records faxed to my new orthodontist this facility called me back later that day and asked me why I decided to choose someone else for orthodontic treatment. The woman on the phone was short and rude and informed me that they could've done the orthodontic treatment "just fine." Although this should have been my last run in with this business I decided to tough it out one last time after the removal of my braces before switching practices. I scheduled a month and a half in advance to have my teeth cleaned and whitened two days after they were removed. Scheduling both treatments on the same day apparently was a head ache for the office and I spent 20 mins on the phone waiting for them establish an available time and date. Today I called on my way there and spoke to Candace. She informed me that "I have no appointment scheduled for today and they're booked." I reassured her I scheduled an appointment for today and there was nothing she could do. After years at this practice I only have one thing to say. The village dentist's administrative team is absolutely horrendous and their billing is even worse I am beyond done here and will be switching practices immediately.
Went to this dentist for annual visit not experiencing any pain. The Dentist recommended I have an old silver filling replaced not bc of cavity, but bc of the possibility of a cavity as it was 10+ years old. During the procedure, they had to stop and said I needed crown lengthening surgery. So thousands of dollars later, it was complete. I have been in severe pain ever since. Three years later I'm still dealing with the misguided treatment from this one elective procedure. I would never recommend this dentist office.
Only go to this place if you want to be over charged. They will give you an estimate then tell you after the procedure that you owe another couple hundred dollars. They did this every single time then said the insurance company wasn't paying what it said it would. The dentist and hygienists are wonderful but the office staff are horrible, I mean HORRIBLE!!! We went running to find another dentist. I've been going to dentist my entire life and never had this happen at any other place. They low ball you to get you in then stick you with the bill afterwards. How low is that???? Run people Run!
I have been with this dentist since high school. Excellent service. Fast and professional. Beautiful facility.
I can't say enough good things about this office!! Everyone there is very nice. They explain every procedure and how much it will cost throughly. I love that you have everything done in the same office and they all work together so you get the best treatment possible. I have had my teeth cleaned, a root canal, braces and will be having extractions and implants with them. They are very accommodating with your schedule and go above and beyond to give you the best care!! I am moving to GA and I will make the 1.5 hour trip to so I can stay with them!!
Village Dentist Tawil Nicholas Dds is a US Dentist based in St Augustine, Florida. Village Dentist Tawil Nicholas Dds is located at 548 W Twincourt Trail, St. Augustine, FL 32092, USA.
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