6
2040 A1A S, St. Augustine, FL 32080, USA
St Augustine, Florida 32080
+1 904-471-8245

Purchased three meals, all three burgers were incorrect. When we took them back they were rude so we asked for a refund. The shift manager offered no apologies and refused to give her name and told me to look up the franchise phone number if I wanted to call it. Horrible customer service and no pride or care for presentation and absolutely zero desire to correct a mistake.

this wendy's is really old fashioned, and could use remodeling, but the employees work really hard making sure every one has a chance of ordering and receiving their order in a fast pace! never been disappointed! everything is fresh everytime i order ! :) i recommend on going back!

Its a decent location, the food tastes good but is a bit expensive for a fast food place. The employees also seem pretty good overall. But the building is old and could definitely use a remodeling. The music should also be changed to something a little more updated as well. But overall its not an bad location, it definitely shouldn't be rated as low as it is currently. A few positive changes and I would definitely up my rating to a 4.

Stay away.

Kitchen dirty. Employees hygiene was bad. Food was not fresh. I will never eat at this Wendy's again

There was a bug in the fries, one of the sandwiches was made incorrectly, and the fries were cold and yucky. It appeared that the grease had not been changed in a WHILE. I took the food back up (the bug first before I even realized the sandwich was wrong) and the kid at the counter asked me what I wanted him to do about it. I said, "Can you AT LEAST give me fresh ones?" He gave me a look and put new ones in a bag. The manager was nice when I brought the sandwich back up, and he had it remade. With everything that went wrong in this visit, had I been management (and I have been in the shoes of management), O would have refunded the purchase, but we spent 20.00 on food no one really wanted to eat and ended up throwing most of it away.

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Wendy S — Restaurant in St Augustine

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Wendy S

Restaurant at 2040 A1A S, St. Augustine, FL 32080, USA. Here you will find detailed information about Wendy S: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 12:00 AM
  • Tuesday
    10:00 AM – 12:00 AM
  • Wednesday
    10:00 AM – 12:00 AM
  • Thursday
    10:00 AM – 12:00 AM
  • Friday
    10:00 AM – 12:00 AM
  • Saturday
    10:00 AM – 12:00 AM
  • Sunday
    10:30 AM – 12:00 AM

Rating

5
/
5
Based on 6 reviews

Contacts

Categories:
State:
Florida
Address:
2040 A1A S, St. Augustine, FL 32080, USA.
City:
St Augustine
Postcode:
32080

About Wendy S

Wendy S is a US Restaurant based in St Augustine, Florida. Wendy S is located at 2040 A1A S, St. Augustine, FL 32080, USA.


Please contact with Wendy S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Wendy S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Wendy S

  • Christian
    Added 2016.06.04
    Purchased three meals, all three burgers were incorrect. When we took them back they were rude so we asked for a refund. The shift manager offered no apologies and refused to give her name and told me to look up the franchise phone number if I wanted to call it. Horrible customer service and no pride or care for presentation and absolutely zero desire to correct a mistake.
  • Vanessa
    Added 2016.03.09
    this wendy's is really old fashioned, and could use remodeling, but the employees work really hard making sure every one has a chance of ordering and receiving their order in a fast pace! never been disappointed! everything is fresh everytime i order ! :) i recommend on going back!
  • Hannah
    Added 2015.06.21
    Its a decent location, the food tastes good but is a bit expensive for a fast food place. The employees also seem pretty good overall. But the building is old and could definitely use a remodeling. The music should also be changed to something a little more updated as well. But overall its not an bad location, it definitely shouldn't be rated as low as it is currently. A few positive changes and I would definitely up my rating to a 4.
  • Paige
    Added 2014.09.09
    Stay away.
  • Chase
    Added 2014.01.26
    Kitchen dirty. Employees hygiene was bad. Food was not fresh. I will never eat at this Wendy's again
  • Irea
    Added 2013.12.08
    There was a bug in the fries, one of the sandwiches was made incorrectly, and the fries were cold and yucky. It appeared that the grease had not been changed in a WHILE. I took the food back up (the bug first before I even realized the sandwich was wrong) and the kid at the counter asked me what I wanted him to do about it. I said, "Can you AT LEAST give me fresh ones?" He gave me a look and put new ones in a bag. The manager was nice when I brought the sandwich back up, and he had it remade. With everything that went wrong in this visit, had I been management (and I have been in the shoes of management), O would have refunded the purchase, but we spent 20.00 on food no one really wanted to eat and ended up throwing most of it away.
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